FAQ

The questions asked at the counter.

Ordering

How do I order without coming to the shop?

Add things to your list on this website and press Send on WhatsApp. The whole list arrives in our chat already written out. We reply with the total and a pickup time. Nothing is paid or stored on the website.

What if something on my list is out of stock?

We tell you in the chat and suggest the closest alternative. We never swap anything without asking you first.

Printing

How do I send files for printing?

Send the PDF or Word file in the same WhatsApp chat as your order. PDF is safest, because fonts and page breaks stay exactly as you made them. Photos of documents work too; we straighten them before printing.

How much does a printout cost?

Black and white A4 is ₹2 a page, and drops to ₹1.25 a page from the 100th page. Colour A4 is ₹10 a page. The print calculator on the Print & Copy page gives an exact total, with binding and lamination added.

Can you print from a pen drive or email?

Yes. Bring the pen drive to the counter, or email the file and send us a WhatsApp message saying it is on the way.

Are my documents kept private?

Files are printed and then deleted from the shop computer the same day. For Aadhaar, marksheets and other ID documents, you can ask us to delete them in front of you.

Payment

How do I pay?

UPI or cash at the counter when you collect. For big print jobs we may ask for a small advance on UPI before we start.

Are the website prices final?

Shelf prices can change with supplier rates, so the total we send on WhatsApp is the one you pay. Print rates are fixed as listed.

Pickup & delivery

How fast will my order be ready?

Small jobs are printed while you wait. Bound reports and big stationery lists are usually ready the same day. We confirm the time on WhatsApp before you leave home.

Do you deliver?

Pickup from the counter is the default. For nearby offices and bulk orders we can arrange delivery, so ask in the chat.

still stuck?

Ask in the chat. A person at the counter answers, usually within a few minutes during opening hours.

Ask on WhatsApp